Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Michele S
Really genuine and honest husband and wife business. No hesitation recommending. Cars are competitively priced. Only a 3 month warranty but option to tip up to 15 months for £300. We didn't bother with it on 61 plate Mini Cooper convertible.
Dean T
Very friendly and knowledgeable, no pressure selling.

Chris D
Really good experience at Mark Quin Jarvis. Very easy to deal with, personable and honest people. Helpful, knowledgable and relaxed with no pressure. Car was exactly what I was looking for and very well presented. They have a select range of quality vehicles and reasonably priced.
Richard M
First class service very helpful knows the product would use again
Jon E
A real pleasure dealing with these guys. No hard sell at all Which was very refreshing. Good choice and good quality cars on view. Will definitely be using them in the future.

Cheryl A
Excellent customer service, I arranged everything from Germany so was great that it went smoothly. Was made to feel welcome on arrival, had a good test drive and car was as advertised. I love my new car, no problems at all. Thank you very much from a very happy customer!

Andrew F
Really pleased with the service from Mark, nothing too much trouble he even met us out of hours which was really good of him, would definitely recommend.
PETER
Garage was brilliant no pressure to sell,knowledgeable,let me drive the car,both the staff I dealt with were friendly,all the cars looked immaculate and minis you were spoilt for choice,I only looked at 1 and bought it. I went to the garage on a bank holiday,they opened for us and whilst we were there 4 or 5 others turned up. They were able to advise me about my best options for finance,and the terms available to me,again under no pressure. Would definitely recommend this garage to everyone.
KAROL
Excellent service, very helpful, made the process stress free and quick. Car seems to be in great contition and very satisfied with the purchase. 5* would definitely recommend!
RACHEL
We recently bought a mini for our daughter as a surprise, Mark was fantastic he was extremely helpful and was very truthful he went above and beyond what he needed to being a family man himself so much care thank you the surprise went down a treat and she is loving her new car we WILL be going back to get a car for me 😁 thank you for everything to you both
TRISTIAN
The whole service was perfect. The staff are friendly, helpful and honest and made the process quick and easy. Will definitely recommend and will happily use again. Thankyou
LISA
Very honest dealer giving top class knowledge and selling excellent cars and a good and professional service.
Nataliya
Very helpful when it came to choosing our new car and deciding what to do with our old car. He gave us practical, realistic advice, considered what we required from our car and what our price range was. We had the opportunity to test drive the car and were very satisfied with its performance. Filling in the forms was straightforward and we received clear advice about what to do to finalise the purchase when we got home. I couldn't have been happier with the experience. Brilliant, friendly, honest and trustworthy. Five out of five service and excellent new car.
Bethany G
Very friendly and helpful. Not once did I feel like I had to purchase a car from them unlike other dealerships I've been to.
Graham R
I have bought a few cars in my time and can honestly say that buying a car from here was the easiest and smoothest purchase! He went through everything that I was unsure of and I had my car within a couple of days, my next car will certainly be bought from MQJ cars.
Vyvyan W
Friendly, helpful and professional from first contact to purchase of the car. Above and beyond any car dealer I have previously had contact with. All relevant information provided immediately, willing to accept deposit until we could get down to try the most immaculate second hand car I've ever seen, 100% matched the description. Super efficient paperwork, all of which made the whole deal incredibly easy.
Mary H
I absolutely love my mini and found the experience of buying a car really enjoyable. They made the whole process easy and I would highly recommend them. They knew exactly what I wanted and needed from my car and delivered this. Thanks so much. x
Joanne H
excellent service and a fantastic choice of cars. Very happy with the price and so happy now driving my lovely new car around. They helped me with everything and even have the best coffee!!!
Kim R
Very friendly and professional service. Car was as expected. Would definitely look to use this company again.
Douglas W
Excellent and friendly service and experienced staff.
Anita H
The Gentleman was very approachable, friendly and knowledgeable about the vehicle he was selling. He also was not trying to push the sale onto us and he gave us as much time as we needed to look around the vehicle and drive it away the same day.
Keeley
Great small family buissness, very helpful , would defiantly buy from there again..
Fiona B
Great purchasing experience
Fabulous choice of vehicles. All in amazing used condition. Very knowledgeable staff all in all a great buying experience so happy with my purchase. Will definitely be back when changing vehicles again.
Hasfa
I purchased a Nissan Qashqai from MQJ Cars on 30.12.17. The owner and his wife were a pleasure to deal with. They were not pushy at all and answered all the questions we had. Before we left in our new car the fuel level was very low but the owner went out of his way and actually put some fuel in from his own fuel canister so we could get to the next petrol station without any problems. You do not get car salesmen like this anymore! MQJ Cars are genuine honest people who sell quality cars. Very pleased with my purchase and the service we received was exceptional. Will recommend MQJ Cars to all my friends and family!
DAVID
First class service.
Status:Published Professional from start to finish. Provided a great service. My first car from here, but I'll be back.

HARRY
Exceptional Service
The staff were incredibly friendly and helpful throughout the entire experience. I was unsure of what car I wanted but from the moment I made the appointment to the minute I had the keys they made the experience easy and straightforward. I would definitely go back!
ELIZABETH
Reliable and hassle free car buying, This is the third car we have bought from Mark Quin Jarvis Cars Ltd and we highly recommend his services. The whole process was very quick, efficient and hassle free and we are very pleased with the car he found us.
KEVIN
PROFESSIONAL
Professional and efficient service. Very smooth. Friendly
CHRIS
TOP CLASS FAMILY RUN BUSINESS
Great family business. Very genuine people. Best of all great value deal.

Zara
No pressure to sell
Easy and quick transaction, No pressure to sell, Lovely family owned dealership!
Stephen
Great BMW 220D
Very pleased with the car I purchased great friendly service, good price and no pressure to buy,. Received all the information and help I needed. would recommend and definitely use again.
Robert James
Friendly helpful fantastic service!!!
Tucked away a little east of Leicester this place is a little gem, Great service with a friendly face. Everything made very simple.
Mary
Mini is great
Excellent service, very helpful, no problems
simon
Non pressure purchase
No pressure purchase by genuine guy, the 2nd time I have purchased a vehicle from MQJ, I would not hesitate in recommending this place.
Matt
we recently purchased an Audi A4 from MQJ CARS, we had been and looked at many cars at other showrooms and most dealers seemed pushy but MQJ Cars there was no push to purchase from either mark or Carmel which made us feel relaxed and in no rush to purchase a car. After looking at many Audis i decided to go with MQJ Cars as many we looked at had high miles our had half the miles, and were not to the standard and quality of MQJ and neither was the sales service at other garages ( most were pushy & shadowed us). I did pay a little more than I 1st intended but like the old saying goes , you get what you pay for !!! ( and it was well worth paying the extra bit for the quality of car I purchased) I highly recommend MQJ cars to anyone looking for a good family car and also the great aftersales care this company gives MQJ have been excellent to say the least. Many thanks.
Paul Trainor
"I'm very happy with the Passat Estate I purchased from MQJCars. Mark was a real pleasure to do business with. I would highly recommend. Paul Trainor "
Heather Smith
JUST LIKE TO SAY MANY THANKS,FOR ALL YOUR HELP IN BUYING MY NEW CAR.
Graeme
Great Lexus CT200h F Sport
Great buying experience, no pressure selling, good price and car exactly as described and photographed.
Wayne Kimberlin
Outstanding service. The quality of the service during the sale was outstanding. Mark and his wife run the dealership and provide the same level of customer service you would expect from the main dealer. The car looked amazing when we picked it up and has been a delight to drive ever since. We will definitely give Mark a call when we want our next car. We are definitely going to give him a call when we next change our car. Many thanks Wayne
Source = www.mqjcars.co.uk
Elena
It was the best experience ever- the service was second to none, the car is absolutely great and a great value for money, I have received lots of support during the purchase and also some useful post-sale advices. I was offered an extended warranty for a peace of mind of a very good value. The communication with seller was perfect- he was always available to clarify and help, just a short call away. In conclusion, I would like to thank Martin and his lovely wife for their great job and care of their customers and all theirato own! Sincerely yours! It was a real pleasure of meeting you both, Elena and family
Ruby
Brilliant service. Was picked up from my bus stop as I had used public transport, had the best cappuccino made for me on arrival to the dealers place. Viewed the car, test drove it, was satisfied with everything about the car. They helped me with the insurance, taxing and all the paperwork was in order. Would greatly recommend this dealer to anyone searching for a good car.
Helen cardwell
Hi, this is just a quick message to say thank you for the help and advice you gave when I recently purchased my car from you.
I bought the black Ford ka from you in July ( in case you don't recall, I'm the ghost hunter!) which is now named Zak. I just wanted to let you know how thrilled I am with him. He's a great little car I totally love. All the way through you were great and I was left more than happy with the service you provided. My sister plans to come to you when she next needs to upgrade, and I would be more than happy to recommend you to anyone. Thanks again, Helen cardwell.
Rachel Wood
Hi, I bought a Volkswagon Up from you and I am so pleased with it. Thank you for all your help and I will definitely be recommending you.
Craig
Responded promptly and was very helpful
Gailhancock
Prompt and helpful email responses to my queries. Good car and great price - but unfortunately another buyer got in before me! Would have no concerns about this seller based on my experience - seemed genuinely helpful.
Mrs J Keller
Thank you for looking after my son George last Saturday. He is thrilled with his Renault Clio. You were brave to allow him a test drive a week after passing his test but you gave him a very positive experience of buying his first car - buying your first car is something you never forget. Best regards.
Mark Steedman
Hi Both of you ,thanks for your help yesterday you made me feel very welcome and your service and patience put me at ease.


Thanks Again.
Jeff Hill
Hi Mark. I bought a blue ford mondeo estate from you a couple of weeks ago and would like to thank you for a lovely car i am so happy with it. I feel i paid a fair price and in comparison to others ive see it seems cheap. When i first called you i felt i wanted to buy the car from you and i was going to be looked after which you and your wife did i could go on and on but just to say im really satisfied. Excellent ten out of ten i would definatley buy from you again and i have recommended you to others and i hope it brings you more business you deserve it and nice touches when i came to pick the car up you were polishing it and making sure oil and water were topped up. Thanks again to you both all the best jeff

Sent from my Samsung device
Martin & Judith
"MQJ Cars highly recommended. Mark & Carmel are such genuine, straightforward people. We spent several days searching Autotrader for a second hand Smart car. They offered us a lovely three year old that was even "˜smarter' than we had imagined, and their price was very competitive. They organised road tax and temporary insurance in less than 30 minutes, and on a Sunday! Thank you, Judith & Martin"





Greg and Tom
A massive thank you to Mark and Carmel. Purchased a Peugeot 107 and it is absolutely fantastic, immaculate inside and out, runs fabulously and is overall an amazing buy. Thanks once again, Tom and Greg
Jasmine page williams
I purchased a graphite grey Mini off of Mark and Carmel last year and I absolutely love it. Still, 15 months later, I haven't had one single problem with it. I would definitely recommend MQJ Cars to all of my friends and family and I will definitely be purchasing from here again. Thank you both so, so much
ZARA ROSSI
Dear Mark and Carmel
Thank you so much for all your help when I was purchasing the mini, I absolutely love it, I would definitely recommend you to others.
OLLY SMITH
The BMW Series 1 is brilliant, just like the level of service, the Honest manner that MQJ motors conduct themselfs and experience of buying a car off them,
Thank you will recommend to others.
Emma Wheeler
Dear Mark&Carmel
Firstly, A Big THANK YOU to you both for your kindness and hospitality on saturday when i purchased the 1.6 TDI Design bluemoton Beetle she is fab, Thank you! I have named her DAISY.
As promised, please find enclosed the spare key for the juke, hope she finds a lovely home,
Many thanks again and kindest regards to you both.
Emma Wheeler.
Karl and Lisa
The Volvo is great, thanks for all your help and we would recommend you to others, Thanks again
Rob Knight
The level of service i received was not only completely professional yet very friendly, HONEST, and helpful. i would recommend this dealership to family and friends-thanks again!!! PS my son loves the car, Regards
Cliff Newton
Regrettably there is a tendency in this day and age for one to put pen to paper only when there is something about which to complain. so i would like to redress the balance when the occasion arises.
i refer to the BMW brought from you . Thank you. Your service was efficient and my purchase excellent. it was a pleasure doing business with you. on a humorous note, aged nearly 80, can't promise we'll buy another as its fairly certain our 525i M sport
will last us now until we pop our clogs! wheeeeeee........ Thank you again Mark
Patricia Buxton
Hi i just wanted to tell you that i am delighted with Doris..... my Nissan Note, she is wonderful and i would recommend you, Thanks